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The Houston Health Department's Long-Term Care Ombudsman Program: an ombudsman has the resources of Texas Health and Human Services and other agencies to help resolve complaints and concerns that cannot be resolved by residents and staff. Program objectives are to support nursing home and assisted living facility standards so residents are provided a dependable and acceptable level of care, to listen to residents' concerns and, with resident consent, investigate, problem-solve and help resolve concerns, and to improve communication between residents and facility staff.

How to start

Phone: 800-252-2412.

Counties served
Harris
Payers listed by the source
Unknown

Source-checked Oct 28, 2026

Availability not confirmed

Contact the organization to confirm current availability and eligibility.

Source: Houston Health Department — Long-Term Care Ombudsman Program page · 2026

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