Medicaid / waiver
Benefits Counseling Program
Harris County Area Agency on Aging (Houston Health Department)Benefits counseling services help older people, their family members and caregivers understand their rights in applying for benefits and receiving appropriate referrals, exercising choice, and maintaining the rights of older persons, especially those with reduced capacity, in solving disputes. Beneficiaries can get help with issues including Medicaid, managed care plans and Medicare+Choice/PFFS/HMOs, Medigap, Social Security, long-term care insurance, surrogate decisions (advanced directives, guardianship, wills, estates), housing, and veterans benefits. Counseling is provided in person, via telephone or written correspondence, and the program falls under the State Health Information and Assistance Program (SHIP). As mandated by the Older Americans Act, all services provided by the agency are free.
How to start
Call 832-393-4301 for benefits counseling with the Harris County Area Agency on Aging (Houston Health Department).
- Counties served
- Harris
- Payers listed by the source
- Free
Source-checked Oct 28, 2026
Availability not confirmed
Contact the organization to confirm current availability and eligibility.
Source: Houston Health Department / Harris County Area Agency on Aging — Benefits Counseling Program · 2026
Report a public update